Open
Questions:
An open
question is designed to encourage a full, meaningful answer using the subject's
own knowledge and/or feelings; it heavily relies upon answering a question that
just does not stop at the response of “NO/YES.” It is the opposite of a closed question, which
encourages a short or single-word answer. Open questions are designed for the
interviewee to elaborate on their answer and give in full descriptive details, Open-ended
questions typically begin with words such as "Why" and
"How", or phrases such as "Tell me about..." so the 5ws are
the fundamental multiple choices of interviewers can pose questions, often they
are not technically a question, but a statement which implicitly asks for a
response. Open questions also have a negative side to them, one of which is it
can be time consuming, the interviewee can start going off topic and talk about
something else that wasn’t asked because an open questions allows an
interviewee to express themselves freely, the question can also be flipped
through the repetition of the original question, this method is affiliated with
politicians in avoiding the initial question.
An example for this is the
interview of David frost and Nixon, David Frost asks Nixon about the Watergate
incident which Nixon continuously refused to answer and avoided the question by
going off topic, talking about irrelevant issues which did not answer to David
Frost question, this can be frustrating for interviewer as he wants to gain
more details but the interviewee has a good strategy to keep off topic,
politicians are trained to think like
journalist which allows them to easily master the way they can answer to
questions they do not want to give any information about.
Closed
Questions:
Closed
questions are used in interviews and are usually used to get a short response
or a yes or no answer from the interviewee. They invite a short focused answer; answers
to closed questions can often be either right or
wrong. Close questions are usually easier to answer – as they are restrictive and can
be answered in a few words, an example of a closed question can be “May I help
you?” or “Have you
searched elsewhere?” these types of questions allows the interviewee to answer
briefly, which could be a positive thing as it is Quick and require little time
investment. However a closed question also can be negative as you may gain incomplete
responses, not gain enough information. These brief responses could be due to
the way the question is not phrased well enough or a pointless questions which
doesn’t have enough quantitative or qualitative research which may lead the
interviewee to simply answer yes or no because your questions isn’t clear
enough for them to understand. Closed questions are ideal for Vox Pops.
Leading
Questions:
Leading Questions are phrased in a manner
that tends to suggest the desired answer, such as “what do you think of the horrible effects of pollution?” This leads the
interviewer to get the answer he/she wants to hear. Leading questions are
generally undesirable as they result in false or slanted information. Leading
questions are ideal for investigative interviews. For example: “do you have any
problems with your mother” This question
prompts the person to question their relationship they have with mother. In a
subtle way it raises the prospect that there are problems. Whereas “tell me
about your relationship with your mother” This question does not seek any
judgment and there is less implication that there might be something wrong with
the relationship.
In
this show Oprah Winfrey interviews mothers who killed their own children. One of
the questions she asked was “what purpose does it serve to beat a 3 month old
child?” this question could be considered as a leading question as it
suggesting that the interviewee may had a purpose for killing her child which enables
Oprah to get a full on answer from the interviewee explaining herself, it prompts the interviewee to think whenever or not she did have a purpose for killing her child.
No comments:
Post a Comment